SMS Terms of Service
Effective Date: October 5, 2025
Last Updated: October 5, 2025
Program Description
By opting in to our SMS services, you agree to receive automated text messages from Simple AI Flow related to:
- SMS Marketing and Promotional Messages: Special offers, product updates, and promotional content.
- Service Notifications and Account Updates: Important information about your account status, feature changes, or service announcements.
- Automated Appointment Reminders: Notifications about scheduled appointments, meetings, or deadlines.
- AI Agent Communications: Automated messages from our AI agents regarding workflow status, task completion, or system interactions.
- Customer Support Messages: Responses to your inquiries, troubleshooting assistance, and support-related communications.
Consent to Receive Messages
By providing your mobile number and opting in to our SMS services, you expressly consent to receive automated text messages at the number you provided. You acknowledge that consent is not a condition of any purchase.
Message Frequency
Message frequency varies. The number of messages you receive will depend on your interaction with our services and your notification preferences.
Message and Data Rates May Apply
You are responsible for any message and data rates that may apply from your mobile carrier. Check with your mobile carrier for details about your specific plan.
How to Opt-In
You can opt-in to our SMS services through:
- Completing a web form that explicitly requests your consent to receive SMS messages
- Texting a specific keyword to our designated number
- During the account creation process with clear disclosure
How to Opt-Out (STOP)
You can cancel the SMS service at any time. Just text STOP to (615) 802-8149. After you send the SMS message "STOP" to us, we will send you one final message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Important Opt-Out Information
To be effective, STOP requests must be sent from the mobile number enrolled in the program. STOP requests sent from other numbers will not be recognized. If you change your mobile number, you must text STOP from your old number and re-opt-in with your new number.
How to Get Help (HELP)
If you have any questions or need assistance, text HELP to (615) 802-8149 or contact us at [email protected].
Supported Carriers
Our SMS services are available on most major carriers, including but not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost, U.S. Cellular, and others.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. As required by T-Mobile, we disclose that our program is not sponsored or endorsed by T-Mobile; T-Mobile is not liable for any delays or failures in the receipt of any SMS messages connected with this program.
Privacy Policy
We respect your privacy. Your phone number and message content will be kept confidential. We do not sell, rent, or share your personal information, including your phone number, with any third parties for their marketing purposes. For more details, please review our Privacy Policy.
Data Retention
We retain your phone number and message data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at [email protected].
Changes to Terms
We may update these SMS Terms of Service from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.
Contact Information
If you have any questions about these SMS Terms, please contact us:
Email: [email protected]
Website: https://simpleaiflow.com/contact